Effectively Use Rating Scale Options

If you’ve used our Rating Scale question type recently, you’ve likely noticed that there are now 15 pre-populated rating scales for you to select from, each of which is completely customizable. Additionally, you also now have the option to create your own, original rating scale.

 

Here are some things to keep in mind when creating your rating scale question:

  • All pre-populated scales are 100% customizable, so if you need an idea to get you started on your own rating scale, feel free to edit any already existing scales as you please.
  • You can create your own 100% customized scale by clicking on “Custom”.
  • Values that are associated with each scale point are customizable.
  • Including the “Add exclusive comment field” option will override all answers included in the rating question.  Respondents will then be able to type an answer into an open-ended text box instead of answering the entire question.
  • At least 1 item and 2 rates are required per rating question.
  • There is a maximum of 15 rates and 20 items per question.

For a list of all question types, read our post here, or watch this video below on Rating Questions:

 

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_______________________________________________________________________

Need more instruction? Navigate back to the main page, and select your category.

Don’t have time to become a survey pro? Enlist ours.

Upgrade your account to Premium.

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